Thank you for your interests. We are pleased to offer you the fast and easy A - B - C guide to bookings at Thailandservicedapartments.com

(A) Booking / Reservation

Once you have decided on your hotel/resort and services required please:

• Complete the Booking/Reservation form provided and send it to reservation@thailandservicedapartments.com
• Make sure you send us your e-mail address. You will get a reply within 24 hours
• We would like to advise you to use the name as appeared is your passport to avoid possible complications.

(B) Payment

There are 2 payment systems:

(1) Payment on arrival or upon departure by cash or credit card

• You may pay directly to hotels on checking in or upon check out
• A deposit may be required during the high or peak season. Deposits are refundable only if you cancel your booking before the specified deadlines.
• Major credit cards such as Visa, Mastercard, JCB, SCB and Amex are acceptable.
• Advance payment are usually not required unless specified. Refunds are applicable only if you cancel your booking before the specified deadlines.

(2) Prepayment upon booking

• Prepayment is necessary and can be made by:
  (a) Credit Card Payment
  - Payment by credit card can be made either by:
  
  (i) Secure credit card on-line payment system:
  - eHOTELBOOKING's on-line payment system is absolutely safe and is guaranteed by Kasikorn Bank using the Secure Socket Layer (SSL) protocol.
  - All credit card information are transmitted to the bank's data transmission system and confidentiality is guaranteed by the Kasikorn Bank
  - eHOTELBOOKING will not record any credit card data. Hence, guaranteeing no misuse of your credit card
  - Besides Visa, Mastercard, JCB and SCB credit cards, Amex is also acceptable using this form.
  
  (ii) Credit Card Payment Form:
  - Payment by credit card payment form is also acceptable
  - Please complete the form, print it and sign on the space provided
  - Please fax the completed form to us at (66 2) 325-0926
  - Besides Visa, Mastercard, JCB and SCB credit cards, Amex is also acceptable using this form
  
  (b) Telegraphic Transfer to:
  
  Account Name : eINTERNETWORK Co., Ltd
  Bank: Kasikorn Bank
  Branch: Langsuan
  Savings Account: 082-2-53164-4
  
  Hotel Voucher
  - As soon as payment is received a Hotel Voucher will be sent to you by e-mail
  - It is advisable but not compulsory to print out the Hotel Voucher for verification on check-in
  - We would like to advise the name on the voucher should be the same as appeared in your passport which is needed for check-in
  
  Contacting us
  - In case of difficulties you may speak to us by phone at (66 2) 751-5266 to 8, (66 2) 325-0927 to 8. Please ask for Polly
  

(C) Cancellation & Changes in Bookings

Cancellation of bookings must be sent by fax only to (66 2) 325-0926. Changes in bookings must be sent by e-mail to info@thailandservicedapartments.com or by fax to (66 2) 325-0926. Please never send cancellation or booking changes instructions to hotels.

ThailandServicedApartments.com will confirm your cancellation or booking changes by e-mail once the process is completed.

• 15 working days in advance refundable excluding 5.7% admistration service fee
• 7 working days in advance: 50% Non-refundable and non-transferable
• 3 working days in advance: 100% Non-refundable and non-transferable

** Remark : The above policy may change without notice.